Making Deposits:
In order to play our casino
games and win REAL MONEY, you must first deposit money into your
casino account. All deposited funds must be processed and approved before
you are allowed to bet for real money. All transactions take place in
US$.
Credit Card: Paying by Credit Card (Visa
or Mastercard) is the fastest way to get playing!
Approved transactions will be credited to your casino account
immediately so you can begin to enjoy the casino games right away.
If you'd like to pay by Credit Card, (either Visa or Mastercard)
you can go through the casino software. Simply start it on your computer,
and click on the "Bank" button, choose "Credit Card" and fill in the
appropriate information.
PayPal Windows Casino now welcomes deposits
by PayPal. Using PayPal is free and easy. After initiating your deposit
you'll have to confirm your deposit on the PayPal website.
Western Union: We accept wire transfers by Western Union. Please
email us if you'd like
to pay by Western Union. We currently pay 20% BONUS on non-initial Western
Union payments.
If you have any difficulties or questions, feel free to email us at
support@windowscasino.com.
We will respond as soon as possible
Withdrawal Options:
Redemption requests are processed every
Monday, and must be received by Sunday at 12:01AM, U.S. Eastern Time
in order to be processed that day. Requests received after that time
will be processed the following week. You are allowed one redemption
per week.
Credit Card: There is no minimum amount, no charge. The requested
amount is credited directly back to your credit card account.
Payments are made by first crediting the
maximum amount possible to your credit card. Additional winnings will
be sent by bank check or bank wire, subject to the fees listed below.
If you made your original deposit(s) with a credit card, we will credit
the withdrawal amount back to that same card as long as that amount
does not exceed the TOTAL amount charged to Windows Casino. Please
Note: We can only credit back to the same card(s) used to make the
deposit(s) to your casino account. The credit(s) will appear in your
credit card account in approximately 5 - 10 business days.
Check Fee: Every player is entitled to one FREE withdrawal check
a month. For additional checks there is a $15 check priniting fee, that
will be automatically deducted from your winnings.
Overnight Delivery:For checks over $500 overnight delivery is
FREE. If the check amount is under $500 the following rush delivery
charges apply:
- $25 for checks sent to the US/Canada/South
and Central America
- $30 to Europe and Africa
- $40 to the Asia-Pacific region
It will take from one to three days to receive your check depending
on where you live. The overnight fee will be deducted from your winnings.
If your winnings don't reach the check printing fee plus the overnight
delivery fee it will automatically be sent by AIR-MAIL.
Regular Mail:Sending your winnings by
regular mail is FREE. Delivery takes 3-14 days depending on the postal
service in your country. If you don't request overnight delivery, your
check is mailed by regualr mail.
PayPal:If you have deposited funds to your account using only
the PayPal method, then your withdrawals can be credited back directly
to your PayPal account. If you have deposited funds into your Windows
Casino account using credit card(s) and PayPal, withdrawals will always
be credited back first to your credit card(s) and the remainder will
be sent to your PayPal account. Please note:For outgoing payments, the
current fee is 2% of the amount of the payment capped at $1.00 by Paypal.
Wire transfer: The wire transfer charge is $35 per wire. It takes
2-7 days to receive a wire.
Western Union:Western Union fees varie based on the amount of
money you'd like to redeem. If you choose this option always check with
us about the cost associated with your Western Union transfer.
Verification Information:
For our mutual protection and security,
Windows Casino requires the following identity verification information
to process any winnings over $200.
- a legible photocopy of a valid driver's license,
passport, or other government issued ID
- photocopy of the front and reverse sides of
all card(s) used on your account
- a legible photocopy of a recent statement
from the credit card your initial purchase was made with as well as
both side of the credit card
- a copy of any utility bill showing the same
address as the player's sign up form
- Your completed CREDIT CARD AUTHORIZATION
FORM (.txt)
Please fax your documents to the following US number:+1(509)562-1275
Free Bonus Regulations:
You are welcome to cash out your FREE bonus
money. After your receive your FREE bonus chips, your total wager
amount must exceed 300% of the initial FREE bonus amount. For example
after you received $20 as a bonus, you have to wager $60 on any table
to be able to cash. Of course your initial deposit is not restricted.
You can redeem it at any time without restrictions. There's a $200 FREE
BONUS limit. Even if you wire $5,000 to us, the maximum bonus is $200.
If you have any difficulties, feel free
to email us at support@windowscasino.com.
We will respond as soon as possible.